Effective Date: APRIL 2026

Dirty Wellies Country Clothing (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us

1. Information We Collect : We may collect and process the following types of personal data

Name
Email address
Phone number
Billing and shipping address

Payment Information :Payment details (processed securely via third-party payment providers; we do not store full card details

Technical Data:

IP address
Browser type and version
Device information
Cookies and usage data

Order and Transaction Data

Purchase history
Delivery details
Returns and refund

How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders
To manage your account and provide customer support
To communicate with you about orders, updates, and promotions
To improve our website, products, and services
To comply with legal obligations
To prevent fraud and ensure security

Sharing Your Information: We may share your information with:

Service Providers: Payment processors, delivery services, IT providers
Legal Authorities: When required by law or to protect our rights
Business Transfers: In the event of a sale, merger, or acquisition

We do not sell your personal data to third parties.

Cookies and Tracking Technologies

We use cookies and similar technologies to

Enhance your browsing experience
Analyse website traffic
Remember your preferences
You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal data only as long as necessary to:

Fulfill the purposes outlined in this policy
Comply with legal, tax, and accounting requirements

Your Data Protection Rights

Under applicable laws (including UK GDPR), you have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Object to or restrict processing
Request data portability
Withdraw consent at any time

To exercise your rights, contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or disclosure.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, so we encourage you to review their policies.

Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal data from children.

Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

In you have any questions about this Privacy Policy or your personal data, please contact us

Dirty Wellies Country Clothing

Email: info@dirtywelliescountryclothing.uk